Hi, friends! 🤘
This is the 2 post of series: HOW TO WOW©️
(i'm still looking for a designer)😜
Read 1 part here: ➡️ HOW TO WOW #1 ⬅️
Today's story that the right customer service is about solving customer problems before they can arise.
Written by an employee.
Case #3 | How your waiter can cook you a breakfast
Yesterday the guests celebrated Irina's birthday. The evening passed with them calmly and measuredly. Even the downpour did not interfere with their good mood. They drank, chatted, joked and had fun. At the end of the evening, approaching the table, I heard that Irina had told her husband Sergei that he should prepare breakfast for her tomorrow. Male solidarity played for me, and as soon as they were getting ready to go home, I presented them with 1 more small gift from the restaurant (4 of our wonderful broths) in the morning so that Sergei would not have to cook breakfast. Their mood at the exit was simply impossible to convey. It was gratitude, laughter and great mood.
That's all for today, thanks for reading!👋
I have many more such stories in my archive, given that new ones appear regularly. 🔜
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P.S.
also, write in comments what else you would like to know about working in a restaurant, but you were always afraid to ask