Hive account@fzek62442nd3 there are better ways to contact Hive account@therealwolf without spoiling his name in the public. I have not heared that someone did not get a refund if he/she didnt get a vote from smartsteem or any top bot . Steem chat, discord and writing him via his post and then having patience is the key...I do not like to see this type of mail here especially when it is not based on facts and negetive to someones image.