I'm back.
A few days ago I was hacked on steemit account.
Actually I do not know how he hacked my account. I spent a long time at home resting and not using my laptop, I blogged on the busy and did not know my account was hacked.
After 2 days I also know this.
I tried many times to log in to my account but he changed my password already.
My friend has also been hacked steemit account and she can not get back anymore. I was really scared that I would lose it, I tried to recover it.
I used " stolen accounts recovery" and then I waited.
A day later I still have not received any response. Then I go in and use "Stolen accounts recovery" again and they say that my request has been sent and is in the process of review, I can contact to support@steemit.com for more information."
Then I prepared an email and sent to support@steemit.com, the content included: information and time my account was stolen, a screenshot of the email I first registered account on steemit and They sent a confirmation email to my email address, I also told them that I still hold the phone confirmation message, I can give them
Then I received a reply email, but if I'm not mistaken then the content of it is my problem will be considered but not resolved for this time.
I still do not stop. I continued to send feedback emails saying "I do not understand what they mean, I was hacked and I need to get my account back, I'm really grateful if they can get my account back."
Then I continue to wait and find out about the FAQ, I continue to send another email to the contact mail contact@steemit.com.
And it was unbelievable that on the same day the steemit steem sent me an email saying "Your Steemit account recovery request has been approved" hu la la hihi finally i got it.
It' s really the best news for my new years ^^.
I have informed this news to people who have always helped me so much on steemit immediately.
I just wanna share my story with you. I'm not sure about the way how can i recover my steemit account. I don't know maybe i'm so lucky or maybe my email was really effective. I'm not sure.
Hihi but good news, i can keep my account and continue write blog on steemit yeah yeah