I had to find out the hard way that Visa and Mastercard now charge an additional fee for buying cryptocurrency on Coinbase. My Mint account alerted my that I had been charged for multiple cash advances. I have been using my Chase card to purchase through Coinbase for awhile with no issues. So I called Chase and spoke to a rep and they informed me that Coinbase changed their MCC code, which is what triggering the fees. The first rep was unable to help so I called back and followed these easy steps to get the transaction fees refunded.
- Be respectful.
- Explain that you have made this purchase in the past without fees.
- Tell them you are unaware of the change and never would of made the purchase if you knew there was a fee.
- Explain your credit history and show them you are a valuable customer.
Follow these steps and they should refund the fees like they did for me.