Always answer the phone with enthusiasm in your voice and show your appreciation for the caller. Good phone manners are essential. To convey authority on the line, stand up. This will instill further confidence in your voice.
- You must control your Phone and not vice versa
- Keep your voice down
- Maintain courtesy
- Maintain proper language
- Do not speak about personal issues in public areas
- Keep your phone in silent mode
- Avoid texting during a class or meeting in the office
- Never text private info, as it can be sent forward and land in dangerous hands
- Do not use the cell phone while driving
- Do not call in places like theater, library, restaurants’ etc