Hi. I use http://bittrex.com in selling or trading my SBDs and STEEMs. I transfer it to my personal account after trading it for bitcoins from there. I had a problem before not receiving my sbd transfer from steemit but it was because I put a wrong memo for my transfer. I sent them an email and it was fixed within 3-5 working days, if I'm not mistaken. What happened with your transactions?