Hello all friends, meet again with me 
On this occasion, I am here again to greet all of you in the featured contest held by Hive Learners. This contest has entered its 36th week. In this first edition, we will discuss something very interesting, namely about how we will behave when we meet a customer who is the most correct, even though it is not certain that what the customer said was true. Surely everyone has their own way of dealing with customers who feel they are the most righteous. I will also share a little story that I experienced with a customer like that.
I was studying at one of the State Universities in my city, at that time I had entered my mid to final semester so I had a lot of free time after college. So I took advantage of that time to work in a photo shop that sells all kinds of office stationery and books. I take time to work at night because at night I don't have anything to do, so it's very free to work.
There are many ups and downs that I experience at work, but the most enjoyable is when I get a salary and I am able to earn my own money, that is one of the most extraordinary blessings. There is a certain satisfaction when we are able to make money with our own efforts. One of the sorrows that often occurs when I work is when I serve a customer who talks a lot, in the end he doesn't necessarily need the item he asked for, but I, as a seller, am required to always be friendly to customers even though the customer is complicated and has many wishes, I have to stay professional in carrying out my duties as a seller.
Sometimes there are customers who feel like they know and when we explain they don't understand at all, I feel very annoyed when dealing with customers like that, like it or not I have to remain professional and serve these customers as well as possible. However, if there is a customer who has gone too far when I have tried to explain it as best I can but the customer remains adamant in his stance I am not at a loss, the next action I will take is to try to give an example or take a similar example to be able to strengthen the statement I gave so that can silence the customer's mouth so he doesn't say much anymore.
Customers who speak politely, even though what they say is not necessarily true, I will try to explain as best I can so that they understand. Customers who give opinions using kind and polite words, I will still serve them well even though they talk a lot, but their words are still polite and don't seem to bring me down, I will try my best to serve them. However, when a customer has crossed the line and his words are not pleasant to hear, I prefer to be silent and listen to what he has to say, when he has resolved his problem, I will try to refuse to serve the customer with kind words, such as giving a statement that I can't do it. request that he asked because of the limited ability that I have and recommended it to another place. I feared that I would not disappoint the customer, so I advised him to go to another store. But that rarely even doesn't happen because most of the customers I meet are kind and appreciate the work I do. Even though there are one or two customers who irritate me, they are still quite normal and I can handle them well. Because I prefer him when dealing with talkative customers.
I got a lot of experience when I worked, all of that taught me to be better and to be able to control my emotions. I deal with various kinds of customers that I meet, when customers are kind, I will try to provide the best possible service. When I meet a customer who is not good, I prefer to remain silent, focus on what he needs and avoid unnecessary conversations that will interfere with my work.
That's all the stories that I can share on this occasion, hopefully it can entertain all my friends, sorry if there are errors in writing. Thank you very much for visiting and appreciating all friends, have a nice day.