My friend and I use Blockchain.info for storage of Ether and BTC that is active and not in cold storage. We were both excited when the Exchange feature was added. A closed system within the wallet should make it a more reliable experience. It is a Shapeshift service bundled
We both experienced Failed trades. In each case, the funds were sent successfully to Shapeshift (mine was Ether) and the conversion was to be to Bitcoin Cash. There is a message stating the trade failed and that I had to contact Shapeshift support to get the Ether back because there was no refund address. Well there should be considering that they received the Ether from my address!
I created a support ticket following the Shapeshitty webform. It has been days now and there is no response and hundreds of dollars worth of crypto are missing.
BEWARE Steemians of Shapeshift. Don't lose out like we did!
Contrast our experience with the speed and great support at Blocktrades.us.