<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[RSS Feed]]></title><description><![CDATA[RSS Feed]]></description><link>http://direct.ecency.com</link><image><url>http://direct.ecency.com/logo512.png</url><title>RSS Feed</title><link>http://direct.ecency.com</link></image><generator>RSS for Node</generator><lastBuildDate>Sat, 18 Apr 2026 01:13:19 GMT</lastBuildDate><atom:link href="http://direct.ecency.com/created/ccaassconfiguration/rss.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[How skipping over contact center management tools ]]></title><description><![CDATA[Running a contact center without proper management tools is like trying to juggle flaming torches while riding a unicycle. You might keep things going for a while, but the risk of dropping the ball is]]></description><link>http://direct.ecency.com/ccaassconfiguration/@theblackchair/how-skipping-over-contact-center</link><guid isPermaLink="true">http://direct.ecency.com/ccaassconfiguration/@theblackchair/how-skipping-over-contact-center</guid><category><![CDATA[ccaassconfiguration]]></category><dc:creator><![CDATA[theblackchair]]></dc:creator><pubDate>Fri, 05 Sep 2025 02:51:00 GMT</pubDate><enclosure url="https://images.ecency.com/p/QVdSJhgNm7s1isdYsJFBCzvjZNybpjRLurMuurqDjJ49tYFEdUxhRuAXdtH7azrJZU5VKWfwdTwgmA4NUg4EkfWvw8f632Ywdk5ujL46y9hrzrYRt2onPm1vZbE78McymkV1XWomiJLZbn623rRvM4THLjNRLYtPH4AeacbtTfqQzZxS2yzU6Ye?format=match&amp;mode=fit" length="0" type="false"/></item></channel></rss>