<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[RSS Feed]]></title><description><![CDATA[RSS Feed]]></description><link>http://direct.ecency.com</link><image><url>http://direct.ecency.com/logo512.png</url><title>RSS Feed</title><link>http://direct.ecency.com</link></image><generator>RSS for Node</generator><lastBuildDate>Thu, 28 May 2026 00:33:21 GMT</lastBuildDate><atom:link href="http://direct.ecency.com/created/contactcenter/rss.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[3 Tage CCW Messe in Berlin sind vorbei]]></title><description><![CDATA[@detlev und ich sind „geschafft“ Die Füsse brennen und die Stimme ist angeschlagen. Die CCW (Call Center World) ist seit 25 Jahren eine der größten Veranstaltungen fpr die Branche. Auf 3 Hallen sind die]]></description><link>http://direct.ecency.com/hive-121566/@michaelreischer/3-tage-ccw-messe-in</link><guid isPermaLink="true">http://direct.ecency.com/hive-121566/@michaelreischer/3-tage-ccw-messe-in</guid><category><![CDATA[hive-121566]]></category><dc:creator><![CDATA[michaelreischer]]></dc:creator><pubDate>Fri, 28 Feb 2025 12:04:48 GMT</pubDate><enclosure url="https://i.ecency.com/DQma9U2ixh4LmjxvJRTb1z9pZ2SXKn1XztJCwUUgmNvBTT2/img_9711.jpg" length="0" type="image/jpeg"/></item><item><title><![CDATA[CCW 2025 in Berlin]]></title><description><![CDATA[Dienstag geht es los. Wer ist oder kommt nach Berlin? Ich bin auf dem Stand der aixvox GmbH von @Detlev Artelt in Halle 4 zu treffen und in unserem Workshop Raum. Ich werde ein paar Sessions zum Thema]]></description><link>http://direct.ecency.com/hive-121566/@michaelreischer/ccw-2025-in-berlin</link><guid isPermaLink="true">http://direct.ecency.com/hive-121566/@michaelreischer/ccw-2025-in-berlin</guid><category><![CDATA[hive-121566]]></category><dc:creator><![CDATA[michaelreischer]]></dc:creator><pubDate>Sat, 22 Feb 2025 13:53:15 GMT</pubDate><enclosure url="https://i.ecency.com/DQmQdurXtSMmVZ4zBAUF6mxeM2upAWUff7MKkRBtici7DTT/kopie_von_kopie_von_copilot_x_vorlage.png" length="0" type="image/png"/></item><item><title><![CDATA[Die CCW 2024 ist in den Büchern ]]></title><description><![CDATA[Und wieder ist eine tolle Messe in Berlin vorbei. @detlev und ich haben die Call Center World gerockt Die 25igste CCW ist erfolgreich über die Bühne gegangen, mit vielen Ausstellern und Besuchern, waren]]></description><link>http://direct.ecency.com/hive-121566/@michaelreischer/die-ccw-2024-ist-in-den-buchern</link><guid isPermaLink="true">http://direct.ecency.com/hive-121566/@michaelreischer/die-ccw-2024-ist-in-den-buchern</guid><category><![CDATA[hive-121566]]></category><dc:creator><![CDATA[michaelreischer]]></dc:creator><pubDate>Sat, 02 Mar 2024 09:23:27 GMT</pubDate><enclosure url="https://i.ecency.com/p/BgxWBRxjvNho1d5owNvLc9kLkZETgqoQLu9zcBbNBbDDEp9W4DbuZJuea5bskXfwvX4USEyLGZ6CYYXWH1XXJPuiAwJuTB5AfsgfUC96ppY3Ye4bpb1NrFH6BH1zwsbQQePLbN8T7usdHnGkSFkcvh652TceVuFZerzsG3733Z6eeop?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[6 reasons to have a Next Generation Integrated Contact Center for your business]]></title><description><![CDATA[Want to improve your customer engagement and experience? A Next Generation Integrated Contact Center (NGICC) can be your silver bullet. According to a Walker report, customer experience is expected to]]></description><link>http://direct.ecency.com/customerservice/@shehryarpak1/6-reasons-to-have-a-next-generation-integrated-contact-center-for-your-business</link><guid isPermaLink="true">http://direct.ecency.com/customerservice/@shehryarpak1/6-reasons-to-have-a-next-generation-integrated-contact-center-for-your-business</guid><category><![CDATA[customerservice]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Thu, 18 Jul 2019 14:39:45 GMT</pubDate></item><item><title><![CDATA[Call Center en Venezuela Oportunidad de Crecimiento.]]></title><description><![CDATA[Call Center en Venezuela Oportunidad de Crecimiento. Hola gran comunidad Steemity a todos aquellos que periódicamente leen mis artículos, a ustedes muchas gracias, espero sigamos creciendo en esta gran]]></description><link>http://direct.ecency.com/callcenter/@nelfran38/call-center-en-venezuela-oportunidad-de-crecimiento</link><guid isPermaLink="true">http://direct.ecency.com/callcenter/@nelfran38/call-center-en-venezuela-oportunidad-de-crecimiento</guid><category><![CDATA[callcenter]]></category><dc:creator><![CDATA[nelfran38]]></dc:creator><pubDate>Tue, 29 Jan 2019 01:08:09 GMT</pubDate><enclosure url="https://i.ecency.com/p/54TLbcUcnRm3sWQK3HKkuAMedF1JSX7yKgEqYjnyTKPwrcQCwMFKeMpLpheMExt5e6aarXJjSe3niAQctiHWrGd5gN9hr3VRUzXiZyn9k7yGJFiRKwXXXZ5Kuxktzn4USoH5aiKuY?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[Future of Contact Center Software Industry: Opportunities, Growth Rate, Development Trend and Feasibility Studies 2022]]></title><description><![CDATA[Researchmoz added Most up-to-date research on "Global Contact Center Software Industry 2018, Trends and Forecast Report" to its huge collection of research reports. Contact Center Software Report]]></description><link>http://direct.ecency.com/contactcenter/@kapilalone/future-of-contact-center-software-industry-opportunities-growth-rate-development-trend-and-feasibility-studies-2022</link><guid isPermaLink="true">http://direct.ecency.com/contactcenter/@kapilalone/future-of-contact-center-software-industry-opportunities-growth-rate-development-trend-and-feasibility-studies-2022</guid><category><![CDATA[contactcenter]]></category><dc:creator><![CDATA[kapilalone]]></dc:creator><pubDate>Mon, 23 Apr 2018 10:27:45 GMT</pubDate></item><item><title><![CDATA[What Will You Do When the Phones Stop Ringing?]]></title><description><![CDATA[  It is quite probable, of course, that the phones will not stop  ringing altogether. But the contact center that is prepared for such an  eventuality will be better positioned to be]]></description><link>http://direct.ecency.com/contactcenter/@jacknight/what-will-you-do-when-the-phones-stop-ringing</link><guid isPermaLink="true">http://direct.ecency.com/contactcenter/@jacknight/what-will-you-do-when-the-phones-stop-ringing</guid><category><![CDATA[contactcenter]]></category><dc:creator><![CDATA[jacknight]]></dc:creator><pubDate>Tue, 13 Dec 2016 09:02:57 GMT</pubDate><enclosure url="https://i.ecency.com/p/6gUbcKN7UxenvRnC374nDUwCzpuS9sUoJApXi7FRkM78tEeLL6VZjk3YEej6in4zhhF1cA?format=match&amp;mode=fit" length="0" type="false"/></item></channel></rss>