<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[RSS Feed]]></title><description><![CDATA[RSS Feed]]></description><link>http://direct.ecency.com</link><image><url>http://direct.ecency.com/logo512.png</url><title>RSS Feed</title><link>http://direct.ecency.com</link></image><generator>RSS for Node</generator><lastBuildDate>Tue, 21 Apr 2026 09:14:56 GMT</lastBuildDate><atom:link href="http://direct.ecency.com/created/customerservices/rss.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[HSBC Saga Continues]]></title><description><![CDATA[This would be almost comical if it was not real which sadly this is real and where customer services is currently in every company. Yesterday I followed up to see where we were with regard to a time line]]></description><link>http://direct.ecency.com/hive-167922/@cryptoandcoffee/hsbc-saga-continues-2f3</link><guid isPermaLink="true">http://direct.ecency.com/hive-167922/@cryptoandcoffee/hsbc-saga-continues-2f3</guid><category><![CDATA[hive-167922]]></category><dc:creator><![CDATA[cryptoandcoffee]]></dc:creator><pubDate>Wed, 05 Nov 2025 18:25:54 GMT</pubDate><enclosure url="https://images.ecency.com/p/3RTd4iuWD6NUeJEn5AVrJUoyatFqBqfcCJi1N7UixR4g2KPKN7w8NpZJRnjT9xCyzpeHLsM9RG9RpyCU4tzVEpYJSUiu93nT42YdK3FghmdouQT17Mz4A39nQtjPmpLpCKBTtHsVMaRevk3ZptJh1PZWbY2xe5AQZ1BydLTzhiT6uC?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[How a Knowledge Process Outsourcing (KPO) Center Can Transform Your Business Strategy]]></title><description><![CDATA[Introduction In today’s rapidly evolving business landscape, Knowledge Process Outsourcing (KPO) has emerged as a pivotal strategy for organizations seeking to enhance their operational efficiency and]]></description><link>http://direct.ecency.com/telemarketing/@croslinks/how-a-knowledge-process-outsourcing</link><guid isPermaLink="true">http://direct.ecency.com/telemarketing/@croslinks/how-a-knowledge-process-outsourcing</guid><category><![CDATA[telemarketing]]></category><dc:creator><![CDATA[croslinks]]></dc:creator><pubDate>Thu, 17 Oct 2024 07:04:06 GMT</pubDate></item><item><title><![CDATA[Insurance Company Paying Compensation]]></title><description><![CDATA[Last night I received a response back from the insurance company which was part of their review. They take full blame which is refreshing to see in this day and age with them highlighting the communication]]></description><link>http://direct.ecency.com/hive-167922/@cryptoandcoffee/insurance-company-paying-compensation-2jq</link><guid isPermaLink="true">http://direct.ecency.com/hive-167922/@cryptoandcoffee/insurance-company-paying-compensation-2jq</guid><category><![CDATA[hive-167922]]></category><dc:creator><![CDATA[cryptoandcoffee]]></dc:creator><pubDate>Tue, 25 Jun 2024 17:13:51 GMT</pubDate><enclosure url="https://images.ecency.com/p/pBMyo3B2Sao45kGEB1kRY9cJBFGQnrPp2qChGHkgVjzu1y6XFCd4yc32JkGudbxedbE4pxY1d6QA6btUWajfcTPQZN6aSPpJZTvnvZMggBn39QpNPVECmFgxRJb5Q65VhDuS34jJpLGLzEo25jXeNtTwXrhEnUHUAEUqwBRGNZDo6cbY?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[Maintaining Service Levels & Extending Support to customer]]></title><description><![CDATA[I have been in the field of customer services for last 10 years however, I kept on changing the industry in the first 3 years but then, finally I stuck with the logistics and luckily, I got some nice]]></description><link>http://direct.ecency.com/hive-153850/@rosecane/maintaining-service-levels-and-extending-support-to-customer</link><guid isPermaLink="true">http://direct.ecency.com/hive-153850/@rosecane/maintaining-service-levels-and-extending-support-to-customer</guid><category><![CDATA[hive-153850]]></category><dc:creator><![CDATA[rosecane]]></dc:creator><pubDate>Mon, 18 Mar 2024 22:16:03 GMT</pubDate><enclosure url="https://images.ecency.com/p/2YRZBi4FZVHeLuau3m8MumiUXfA7eZTW31v33oUtB9pXeiNoYMmo4XbMWQDVdVnUbj8Apzk3PGY1W32hHBKue7rX4sAR3aHSxH4?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[An example of e•on customer services WOLVOMAN80]]></title><description><![CDATA[This conversation shows how e•on treat pre payment meter costumers.. Spoiler extortion, rip off and hang up when they feel like.]]></description><link>http://direct.ecency.com/eon/@wolvoman80/an-example-of-e-on-customer-services-wolvoman80</link><guid isPermaLink="true">http://direct.ecency.com/eon/@wolvoman80/an-example-of-e-on-customer-services-wolvoman80</guid><category><![CDATA[eon]]></category><dc:creator><![CDATA[wolvoman80]]></dc:creator><pubDate>Fri, 16 Nov 2018 22:50:03 GMT</pubDate><enclosure url="https://images.ecency.com/p/S5Eokt4BcQdk7EHeT1aYjzebg2hC7hkthT45e9XQNNbcgbrYVt18Zn7nvwAtWoquKqmGzHk?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[Bots for Chat]]></title><description><![CDATA[In changing world of technology and inclusion of AI for better services has resulted in new services for customers. Gone are the old days where a customer representative would hold a chat online and patiently]]></description><link>http://direct.ecency.com/bots/@hemanthkmuppala/bots-for-chat</link><guid isPermaLink="true">http://direct.ecency.com/bots/@hemanthkmuppala/bots-for-chat</guid><category><![CDATA[bots]]></category><dc:creator><![CDATA[hemanthkmuppala]]></dc:creator><pubDate>Fri, 01 Sep 2017 19:04:45 GMT</pubDate><enclosure url="https://images.ecency.com/p/2gsjgna1uruvUuS7ndh9YqVwYGPLVszbFLwwpAYXYvBGewQtV8iJXkWKGm7dSb2Qf3Kaut9LF9RTiN4xLPidrpS4wvXvqAWWg4YKtfBpECUNPC8oan?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[Good times with customer services]]></title><description><![CDATA[I just got a Macbook from Apple. And I decided to go check for my anniversary date for kicks (I'm usually pretty through about checking for things like that. I used to be a QA tester for Activision (a]]></description><link>http://direct.ecency.com/steemit/@crossfires/good-times-with-customer-services</link><guid isPermaLink="true">http://direct.ecency.com/steemit/@crossfires/good-times-with-customer-services</guid><category><![CDATA[steemit]]></category><dc:creator><![CDATA[crossfires]]></dc:creator><pubDate>Wed, 28 Jun 2017 00:12:06 GMT</pubDate><enclosure url="https://images.ecency.com/p/D5zH9SyxCKdBnJaFeHnL3svQi9ZN2XzXDbzH7Wc9rgA7R5cEgQpKUpck4XBvAhgr5pqb4E5EUBXZD7NicCboKkxP5Z9t68Vwzz7jYwC172hK3B5Y2QDe8yymZ4SnVjjyNE3RkA?format=match&amp;mode=fit" length="0" type="false"/></item></channel></rss>