Although providing the best service in terms of smartphone improvements, not a few iPhone users who do not understand Apple's rules about damage repair. Many of them assume when their iPhone is damaged, as bad as any damage, the Apple will definitely repair or even replace the iPhone with a new one.
And as a big technology company, Apple also has its own rules related to the feasibility of repair or replacement of an iPhone. The rules or conditions that determine what conditions of damage are eligible for warranty repairs, replacement parts, turnover thoroughly, or can not be repaired at all let alone replaced.
Reported by Tech Viral, recently revealed to the public a document containing the rules applied to Apple to determine whether an iPhone entry in the category can be repaired, replaced new, or not at all. This document contains 22 pages that governs the warranty and repair system of an iPhone. However, the most interesting part lies in the section in the picture above which contains the types of iPhone damage and its repair category.
The first is the screen. Apple has a policy to repair and even replace the damaged iPhone screen. But the damage is still minimal and as long as there is no damage in the frame. If found, then the user will be charged repair.
Almost the same as the camera. Any damage classified as severe enough to be caused by laser contact, extreme abrasion, or crashes will still be repaired for a fee. Back only minor damage that can be repair free of charge alias free.
For the record, although the iPhone has a minimal level of damage, but there are certain parts that are not original goods alias has been replaced, then Apple will not provide repair services for the iPhone. Conversely, if there is an iPhone that is a product failed because it can not function properly or defective when it was purchased, Apple will automatically give a warranty in the form of a replacement with a new item.