The reason for adding more appointments is to inflate the number of province paid appointments needed.
If a doctor was willing to address multiple issues on the same appointment you could shorten the queue for other patients and help one patient complete their appointment sooner and get the care they need. To call or video call a patient have a conversation doesn't take long at all.
Quality of care or patient satisfaction isn't the priority with the app. That's abundantly clear.
doctors are incentivised by the province to do 1 issue at a time and milk it as much as possible.