So, I finally decided it was time for me to jump on-board the genesis mining train, but when it came time for me to check out, I kept getting an error... Normally, I'd try to resolve what is happening and keep on going, but this time...
"Something went wrong."
Yup, that's all that the site keeps telling me when I try to purchase a contract.
I then went on to contact the site and they answered the following:
We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.
This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets as soon as the situation is stabilised. We expect to have everything solved (payouts included) during this week.
We apologize for all this inconvenience, and thank you for your patience and understanding.
Best regards,
Iván
Genesis Mining
Now sure, that's fine and dandy, but that isn't even the problem I've been facing and now I find out that payouts aren't even happening for their customers at the moment. Should this raise red flags? Will they exit scam everyone who's currently a member? Let's all hope not. I'm still willing to take a gamble on them once they've fixed their problems, but I would love to hear back from what you people have been dealing with when it comes to them.
On that note, thanks for reading and steem on guys!