To be fair to them, I read about this and there's various places they legally can't operate. I believe they had to move from New York one time because of the ridiculous 'Bitcoin licenses' that are being pushed there, many Bitcoin companies simply moved and didn't do business there when it was all announced.

If you had kept yourself informed you'd know about this sort of thing, that said, it would have been a bit better of them to give people a warning about this when they first get accounts created.

Here's a list of exchanges from coinmarketcap.

https://coinmarketcap.com/currencies/steem/#markets