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Bitconnect Accessibility Update - Glitch in the website’s service
Bitconnect Accessibility Update
25
AUG
2017
Bitconnect Accessibility Update - Glitch in the website’s service
The bitconnect dashboard and exchange platform will remain inaccessible due to a glitch in the website’s service. We shall be aiming to reactivate accounts by 3:00PM (GMT), 27 August 2017. The issue has been that many members have withdrawn more BTC and BCC than they held in their wallet. This issue is currently under investigation and we will be suspending accounts who benefitted from this glitch temporarily.
We will display a negative balance in the wallets of users who have withdrawn more funds than indicated by their balance. We request those members to refund all funds of BTC/ BCC back into their wallets to protect the value of the community.
Note:
We have stopped accepting any new registrations or log in until we calculate everything to prevent any further issues. We will do all the calculations in next 2 days and they should be completed by 3 pm GMT the 27th August 2017.
We would like to apologize to all our members for this inconvenience and we are working as fast as we can to resolve the problem and reactivate the affected members.
We value the patience and commitment all of our users are showing during this time.
The Team
Bitconnect