Really. Bill was just in slack looking for you. Even invited you to get a beer. I need to ask this question. If it were any of the other exchanges do you think you would even have gotten a response this quick? or at all? The exchange devs are not robots. they have lives, hobbies, and a crapload of support tickets to handle daily. If you have to complain about a 24 hour turnaround you really should take all your money, stuff it into your mattress and get out of crypto.
Don't make accusations about an exchange when you don't immediately get your way. Issues occur and they will not be solved after 3 minutes of it happening. This only enforces the stereotype that most crypto traders have the attention span of a goldfish.
Calm down don't panic and always carry a towel.