Hello everyone , this is my first post so please be gentle. The story goes like this: As I am new to crypto, I managed to send 10733 EOS ( about 20k at that time) tokens to my FUN token address on Bittrex by mistake. https://etherscan.io/token/EOS?a=0x8d96402bd8de4592a16bf820cfb0543b4f63896f
Their policy state no recovery is undertaken for coins they do not list on the exchange and unfortunately EOS is not listed as a product. I have begged the support to help without success. The final reply was:
"HI,
If we should list EOS please reopen your ticket. We do not refund coins that are not supported on the exchange. Thank you,
Ryan @ Bittrex"
As EOS tokens need to be registered by June next year there is a very high probability Bittrex will not list EOS - the tokens will expire worthless....a very high price to pay for a copy/paste error !
Since all transactions are very easy to find and manage, the transfer back process is ,as we all know very easy.
Also, since I am a Client of Bitterx they are bound by "duty of care" to do their best to help their clients.
All Bittrex has to loose is maybe 10 minutes of their Manager to access the accounts and reverse the transaction whilst I stand to loose 10k EOS tokens about $ 7k at today's market value and great future growth potential.
Any help/suggestions greatly appreciated
God Bless S