I do not like how they have some of their stuff set up either. I am not the only one either!! Clearing your cache which is good online policy should never wipe out a wallet in the extensions like this does all the time.
I cannot count the number of people who have had all kinds of issues with the various BTS or OpenLedger related type wallets, it is really bad!
People just walk away from them and the products related, all the time because of it!
RE: Sad Story How I Lost Bitshares Account