its seriousness to Poloniex after Craig Weldon, the chief investigator of the Investor Protection Unit (IPU) questioned Poloniex users about problems with their accounts. While the problem about this account has long been fulfilling social media exchange in recent months.
Poloniex is a crypto exchange platform that operates since 2014 and was founded by Tristan D'Agosta. Currently they are headquartered in the Wilmington, Delaware area. Poloniex is called the world's 30th largest crypto currency. Different from fiat currency, Poloniex allows its users to trade using loan funds. In 2015, Poloniex is trying to comply with the rules set by the US government which then became the beginning of the problem with some of its users. In order to comply with government regulations concerning consumer identification and prevention of money laundering practices, Poloniex asks users to include names and citizenship each withdrawal. This procedure requires the user to provide the address and phone number to withdraw the token equivalent of $ 2,000. For higher withdrawals, they must verify their identity and have to wait at least 24 hours.
In December 2017, the platform announced that the withdrawal procedure would be tighter. It is known that the legacy account owners, must verify with deadlines not explained only known about the first quarter of 2018.
Until last May, some users have received verification verification emails. If this is not immediately done within a 14 day deadline, then the account will be frozen. But in fact, once verification is done, some account owners confess that their account is still blocked. This makes many users feel confused. This unofficial plaform reddit channel is bombarded with complaints from users whose accounts remain frozen even after giving the requested files. Many users also admitted that Poloniex had ignored their complaints for weeks and then ended in a petition on July 9 last. Earlier this year, users also voiced their complaints in their official Subreddit account regarding the slow process of transaction and withdrawal. But all the complaints are still ignored and never got an answer from their admin.
On this, Carl Kanefsky, Delaware Department of Justice Public Relation stated that his office has been contacted by investors in Delaware and they will conduct an investigation based on their findings.
He also admitted that there were a number of crypto investors who contacted his office without specifying the crypto platform they were using. Due to the absence of further details, the judicial agency also declared to conduct an open investigation for these complaints. He also asked the investors not to hesitate to contact their office if there is a problem with their investment. This of course puts this platform in trouble if it does not immediately provide an official response.
