INTRODUCTION
Protocol is a strict set of instructions (written code) that are placed in a site to guide the use of data and certain services provided by the site. There are different types of protocol that serve different purposes. Some protocol are not durable for certain sites.
Veil is a secure site based on what is known as a “Zerocoin protocol", its aim is to completely secure and privatize the transactions made by users so as to render them untraceable. However, while providing the services required, the veil platform discovered that, although the zerocoin protocol provides the transactional safety the site requires, it also considerably slowed down the transactions and so, veil had decided to change the protocol they woud use.
Veil is a site that whilst providing their services, also aim for customer satisfaction. Hence, the adoption of a new protocol is already underway.
PROBLEMS FACED BY USERS OF SECURITY PROVIDING INTERFACES
Non-User-Friendly Interfaces
Sites provide interface that are profit providing but do not cater to the needs of the users. Such interfaces are made to maximize the profits of the sites administrators without considering the complaints and grievances users face.Lack of Communication with Users
Some sites do not provide users with a proper means of communication between administrators, developers and users. Due to this problem, sites are unable to directly address the issues faced by users while using services on the interface. Developers then create upgrades based on trends and not feedback.Vagueness
Users are not provided with updates on activities relating to the site or prior notice of upgrades and other important site activities. relaying this information creates an atom of trust between sites and users, however, a lot of sites do not provide their users with a feed to access such information.
ADVANTAGES OF USING VEIL OVER OTHERS
1.User Satisfaction is Paramount
Veil considers the needs of its users when providing services rather than simply seeking for profits from its users. This endears veil to users because they are assured that all services provided are not just for the purpose of serving the site but also to ensure their satisfaction.
Communication
Veil is a site that keeps in close communication with its users through an array of social media channels and accounts, this ensures that they get user feedback that helps to improve and advance the site. It also ensures that users no longer have to worry about being unable to relay their conflicts and concerns with the developers and also ensures that new upgrades to the site are user friendly.Transparency
Users have knowledge of all services and functions of the site and its interface. The site provides users with prior notice of upgrades and changes on its feed. This level of transparency builds trust between users and administrators/developers.
CONCLUSION
Veil with its recent decision to change protocol has shown a genuine form of concern not just for the well-being of its site but also for the users. By showing a high level transparency as well as providing viable upgrades, it has shown a progressive advancement in its provision of user-friendly services.
For more info do visit the links below
Website: https://veil-project.com/
Reddit: https://www.reddit.com/r/veil
ANN Thread: https://bitcointalk.org/index.php?topic=5065331.0
Telegram: https://t.me/VEILProject
Discord: https://discord.veil-project.com/
Linkedln: https://www.linkedin.com/company/project-veil/
Written by Jentemi
https://bitcointalk.org/index.php?action=profile;u=2181489
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