Wow! This was actually suppose to be a good post! I fell in love with their website and linking system that reports all you external accounts... But they failed me...
Charles Schwab Bank just earned an Anti AI Certification! HOLY SHIT!!! I forgot they were owned by Chase..... Chase, Bank of America, and Wells Fargo! (and equifax/experian) All part of the anti cert club!!! Don't bank with any of these guys!!!!!!!!! They closed my brokerage account because I applied for a checking account, and equifax reported wrong information....
So they retroactively closed my brokerage account!!!!!
That is the definition of out of control AI systems!!!!!!
When I called to talk to them about it, the agent was a policy nazi and disabled my online account access!
Adding insult to injury... And really triggering me... :D haha
This bank is a prime example of a company that needs IEEE ECPAIS and NanoCheeZe AI Certification and Consulting.... Shameless pitch yes, but honestly. They could benefit immensely!!! They are currently using AI to improve their bottom line, lower operating costs, and reduce staff, at the expense of customer care and satisfaction when then could be doing both!!!!!
This technology is meant to be used synergistic-ally and not in the way that I see these companies in general using it! A lot of it isn't even AI, but just straight up database mismanagement and and bad policies... but I digress...
in fairness one of the managers finally agreed to have his boss call me on Monday, but I'm not expecting much.... :(
If you want to know who i do support. I like US Bank and Transunion! Transunion operates ethically and has a great partnership with Credit Karma that really helps people the right way and US Bank has never let me down or treated me wrong and I have used them on and off for 15+ years
Very unethical and a very well deserved Anti Cert is being issued!! This is all automated! No contact or verification or courtesy call. Nothing, just closed! WOW!
Let me know Charles Schwab/Chase if you want some consulting services in regards to improving your ethical and moral usage of AI!!!!!
FYI I had closed my Chase bank account last year because they couldn't stop fraudulent activity in my business account! Same kind of treatment! No one can do anything, and everything is run by an AI system!
I'm not gonna lie, I was literally about to write an awesome post about this bank and how cool their online system is especially in regards to the external account linking feature.... But wow! This is like a girlfriend that breaks up with her boyfriend because he hasn't asked her to marry him yet, but on the night he was gonna propose. LOL
Good Work!
When it comes to banking with these guys, Just Don't do it!!!
And yes, I know I have been not posting much lately! I have been extremely busy with my business and being involved in the IEEE AI cert program...
I am excited about it because now NanoCheeZe can more or less focus on he classification and Containment issue and not focus so heavily on the certification part! Since the IEEE was always what I thought would develop a cert eventually anyways! So this is working out as expected? or better than expected I guess.... :D
But I only wanted to address this personal incident with Charles Schwab and mention their other pals because I think it directly applies to AI ethics in regards to how they are using the technology to upset people and not help people. They could easily use this technology to help both sides better.
I feel like a simple solution is right there waiting to be installed into the current processes.
Just remember folks, we may reach a day soon where an AI system can't communicate with a an un-certified or anti certified system due to VR firewalling... So companies that refuse to use AI ethically might find their software playing in a sandbox on the internet all by themselves or with just the other misfits only....
Something to think about.... :P
OK, done ranting, and none of this was meant to be passive aggressive toward the incident with Charles Schwab today or Chase bank last year, but alas I'm sure it is a bit :) haha (I am not joking that I was about to write a praise post about their website lol)
I admittedly lose my cool on the phone with these agents when this stuff happens and I smell the AI bullshit...
took me a bit to calm down. :| errrr meh