Very interesting post -- glad to see it got a lot of attention, sorry not to see a robust comment section. Hopefully on one of your follow up posts!

I too am struggling to find a meaningful way to lever Steem in a business world, specifically around the valuation of 'customer capital'.

I had not previously read about the six capitals or integrated reporting and while intrigued I am also confused by 'customers' being conspicuously absent from the diagram. Looking forward to reading more.