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- How would you effectively handle concerns around the higher price, and how would you reassure clients that making the switch to the new solution is the right move?
Having the personal meeting with my client will be the first step to assuring them that I have their best intentions at heart. The new product is not meant to increase their budget, but to improve their operations and possibly lower overhead costs in the long run. It is an investment. As an investment, the company may need to increase their budget momentarily in order to have a greater future benefit. I would outline the next 6-12 months of their company on the new system as compared to the old and show them exactly where their company will see improvements from the product.