From my last article:
https://steemit.com/steemiteducation/@allandharvey/tone-of-voice-is-key
In the next few articles I would like to address specific outcomes of poor communication, such as listening and conflict.
I define communication in two parts:
Communication
Communication is the simultaneous and therefore disorderly transfer of verbal or non-verbal messages, words or ideas between two or more persons in such a way that the person sending the message ensures that the one receiving it, receives, understands and interprets the message the way the sender intended it.
The Communicator
A Communicator is one who when talking takes 100% responsibility for ensuring that the listener understands, and conversely when listening take 100% responsibility for understanding the speaker by asking questions if necessary.
Can you see that if we apply the definition of a communicator to ourselves there can be little to no blame for misunderstanding.
On the lookout.
I cant wait to share with you about listening in my next article - the KEY to improved communication skills.
TIP for improving your communication.
Start to take responsibility for communicating openly, honestly and sensitively.