im so sorry , it really pisses you off when you hear some thing like this , and i know where your at , im a noob as they say and it can be very confusing all this computer stuff , and theres quite a bit of anxiety , i worry some days that i will just end up locking myself out of my accounts or wallet , i have spent hours into the wee small hours , trying to learn all this stuff , on top of that ive had allot of strange emails , one i even clicked the link on , thanking me for a purchase on amazon for £200 , i hope my virus soft ware caught it as the link didnt open , and when i went to amazon i hadnt bought any thing , you really have to be on your toes