Dear allisgood,
Thank you for your interest in our services.

First of all, we would like to note that CEX.IO is not a new player on the market, our platform was established back in 2013. You can find more information about us here: https://cex.io/about

In case you have questions about legal and security matters we suggest you get acquainted with the next information section: https://cex.io/legal-security

Also, you are always welcome to contact us directly in case you have any questions or inquiries via next communication channels:
https://support.cex.io/hc/en-us/requests/new - our Help Centre
https://www.facebook.com/CEX.IO - our Facebook page
https://twitter.com/cex_io - our Twitter

And the last our feature we want to share with you - our Status page. You may subscribe to it in order to get notifications about our current performance state, it is a very useful feature in case there are any unpredictable difficulties occurred: https://status.cex.io/

Let us know if there is anything else we can help you with.