If you go around the web and ask people to name online consulting providers that they could trust, it is almost certain that there is no definite answer to the question. This is mainly caused by the fact that most of the online consulting services still struggle to establish and maintain a positive reputation and competence through an online platform. One of the persistent issues would be that clients could not talk face-to-face with their consultants. This is a serious issue since face-to-face communication itself is an integral part of the consultation process.
Well, what if there is a platform that could bring this real-life experience of consulting at traditional markets into a digital experience? This is what OnLive is trying to offer. This OnLive platform indeed attempts to capitalize the experience of face-to-face consultation, making it much easier and more convenient for them to get through the process. To bring this experience to users indeed is not an easy task, but not impossible at the same time. In this regard, OnLive plans on building its live marketplace on the advantageous live streaming technology.
Live Streaming and Face-to-Face Consultation
Now imagine this; you want to get an advice from a professional and you have been browsing numerous online consulting services only to find that most of them have not given any response to your inquiry. Then you found this online consultant is being live on OnLive, you chat him and he immediately chats you back answering your inquiry. Convenient, is not it?
This live experience of online consulting is indeed what OnLive promotes. Unlike chatting with customer service representatives whom we usually meet on various online consulting websites, OnLive enables us to have a direct conversation with the consultant. In result, we could directly interact and consult with the consultant without any interference from any third party, allowing us to get direct interaction with the professional consultant.
In order to be able to use the platform, a consultant could easily log in to his account and do live streaming. Potential clients who are interested in his session could tune in to his live streaming and start an interaction in the dialogue box on the platform. They could then directly interact with the platform and even set up further follow up sessions after that particular session. As simple as that.
Not only that we could have face-to-face interaction with professional consultants, OnLive also allows us to validate the legitimacy and integrity of the consultant that we approach. This could provide us more confidence and warranty that the consultants that we are talking to are actually competent and professional. This ensures us that we could trust the consultant and thus his advice is valid and legitimate.
Considering the advantages that OnLive offers to its users, I think the OnLive platform could become a new trendsetter in the industry. If the business model introduced by OnLive could become a huge success, it is not strange to have more businesses going with the same business model.