Poloniex killed the Trollbox the day after I sent a nice chunk of STEEM and SBD to their exchange.
I was in the Trollbox that very day complaining that my STEEM and SBD hadn't arrived. The funny thing is, that it wasn't just me. There were dozens of people yelling about lost deposits or withdraws that never arrived. The dozens turned into more, and more. The next day the Trollbox was silenced. How many of those people are still waiting till today for resolution? I don't know, but, I do know that I'm still waiting on my deposit.It's been just over 90 days since I sent STEEM and SBD to Poloniex, and it still isn't there. Why?
This was before Steemits hard fork 19 that may, or may not, have caused some problems. This was also way before Poloniex started putting their ominous warning for STEEM and SBD exchanges.
What is the problem?
I'm not sure. But, there has been a very suspicious change in the "Terms of Use" for Poloniex. It reads essentially that Poloniex has the right to cancel any coin at any time for any reason. Too bad if you hold some of those coins on their exchange. If you agree to their new Terms of Use, and by using their site you do, then you are bound by agreement to lose any coin at any time. The only recourse? Arbitration. Something like a quasi court, not a real court where maybe one could sue for loss and damages. Odd huh?
Read here: https://poloniex.com/terms/
Why would anyone still use this service? More precisely, why would any Steemian still use Poloniex? Their exchange is obviously broken and in trouble.
Here are some alternatives:
Bittrex: https://bittrex.com/
HitBtc: https://hitbtc.com/
Blocktrades: https://blocktrades.us/
So, what will I do? Mostly just wait...and hope. But, you will notice on the image above that a reservation of rights was written to be included in the ticket. I'm not telling you to do the same, but, if you have some STEEM or SBD lost in the limbo that is Poloniex, maybe a reservation of rights would be a good idea. Who knows what STEEM and SBD will be worth one day. Maybe it is wise to leave yourself a way to recover your losses? Something to think about.
Here is the language of the reservation of rights that I wrote:
"For the record, I DO NOT agree with your revised "Terms of Use" as to the matter presented in this ticket and any matter that remains unresolved that occurred on or before your revision to your "Terms of Use" dated 8/1/2017 A.D.
Continued use of your service will be done out of necessity as to not incur a loss of property.
Thank you for understanding."
Well, that's it. Rant over. But again, why would anyone still use Poloniex?
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If anyone has a similar story, please share it in the comments below
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