This will solve problems while synchronizing the blockchain, or if you are receiving errors while starting the wallet.

Step 1

Make sure you are up to date with the latest wallet software version. Download the latest version here.

Close your wallet before going to Step 2

Step 2

Navigate to the XBY wallet data directory.

The default path is C:\Users\your_windows_username\AppData\Roaming\xtrabytes

Or do the following:

Hold the windows button and press R
In the box, write %appdata% then press enter
Go to Roaming
Go to Xtrabytes

Step 3

Select everything except wallet.dat and delete them.
Do not delete the wallet.dat file. This is what holds your XBY coins.

Step 4

Restart your wallet and the sync process will begin automatically.

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