Ever since I published Disrupted, people have been writing to tell me their own stories about kooky workplace culture. Here’s one that just came in over the transom, from a person who works in a tech company in San Francisco: "I ran into our office manager in the elevator lobby today and she was all upset. I asked “what’s wrong?” She says: “It’s dog day tomorrow, and the pillow cases I ordered for the dog pillows aren’t the right size.” Dog-pillow pillow-cases are an actual line item at a successful company. It’s baffling. Thought you’d enjoy that."
The thing is, who doesn’t hate it when the pillow cases for the dog pillows are the wrong size. That kind of thing would drive me crazy too. I mean you try to run a first-rate organization and then shit like this happens.