Nope, the arbitrators don't do any investigation, it's the parties in dispute, which are to bring up evidence, which then is assessed by arbitrators, who publish their ruling. So there is no ground for me to follow your terminology.
What i would be interested in, what would be your suggestion to do better? Letting scammers, hackers and faulty code, put investors at risk? Because that would be the consequence of dropping arbitration?
RE: EOS - So you are missing the explanation for the frozen acocunts? Read this!