I have the exact same issue. I can't believe how flaky the whole process is... I think is demonstrates just how immature this method of funding is right now.

I was contemplating trying to add the tokens to MetaMask using the info provided:

Token Address: 0x86fa049857e0209aa7d9e616f7eb3b3b78ecfdb0
Decimals: 18
Symbol: EOS
Name: EOS

Anyone know if that is likely to work, or will I just lose my tokens?