Last Tuesday I decided to buy some Ethers and, after search some crypto currency sites I decided to register on CEX.IO and buy a small amount (around 200$) of Ethers.
All looks good and they was really good at taking my money, charge the spread and show the Ethers on my CEX.IO wallet. The problems started when I try to move the ethers to another wallet out of their scope...
They simply lost my ethers... I wrote more than 10 support tickets asking where the hell my ethers are. The official answer is that the ethereum net is working bad and is not their fault.
WTF!! The ethers are not in my wallet, they provide me a transaction hash of the withdrawal... so far I know if there is a transaction hash is because the transaction has reached the Ethereum net, and as a blockchain networks this transaction is trustable and permanent, but when I try to find it on Etherscan web it simply doesn't exists.
This is a FAKE transaction, so they are commiting fraud! I'm absolutely dissapointed and I'm thinking on make a report to local authorities.
I'm really interested in BlockChain as developer. Minig or FX trade is not on my scope, what I really found promising is Smart Contracts and new age distributed applications. To deploy the contracts to the blockchain I need some ethers to pay the gas. Nevertheless my recent experience with tis people of CEX.IO are making me think twice about the trustability of blockchain... you are a trustable as the less trustable part of your process and CEX.IO are cheating people