Being a Front Office clerk is one of the most important things as far as hotel operations go. physical appearance is just one thing, there is so much more than meets the eye. The front desk is the heart of the hotel operations, Nothing goes past the Front Desk without any supervision. Hence there is a lot of work going in the Front desk and the clerks are one of the most important assets of the hotel. It is the one who greets the guests first. First impression is an important thing in the Tourism Industry, that's why the front desk should be well trained and groomed.
please follow me at 
