UPDATE: Facebook has now received [11,484] Total Customer Complaints for Advertising/Sales Issues, Billing/Collection Issues, Delivery Issues, Guarantee/Warranty Issues, and Problems with Product/Service. The complainants verified that their issue(s) were resolved to their satisfaction in only 17% of the time.
Facebook additionally has received [665] Customer Reviews including over a dozen Positive Reviews, three times as many Neutral Reviews, & over six hundred Negative Reviews registered with the Better Business Bureau.
[Statistics provided as of 12/18/2018 from the BBB website Facebook Profile at https://www.bbb.org/us/ca/menlo-park/profile/social-media-marketing/facebook-1116-385674]
RE: Facebook lost it's A+ rating with the Better Business Bureau, but we still didn't resolve the reasons for our complaint