Here's my morning report, which started late because I was ill.
I called out to my MH appointment. went back to bed.
About 30 min ago, I saw an email from Chase (where I now have an Amazon Credit Card) saying that:
"we wanted to let you know that a new change was posted to your credit report on 06-28-2019. Simply sign in to Chase Credit Journey to review. "
I opened my Chase account, and not finding "Chase Credit Journey" I called (god help me) their support.
"We don't handle that report, it is through TransUnion. Let me connect you" (on hold for 5 min) got a new person, explained everything, 4 more min on hold while he checked.
"You just signed up with this account on June 5, we would not show any changes since that date; it has been too soon"
[while I was on hold I looked harder at the chase account and FOUND the 'Credit Journey' clicked it and found that my ADDRESS was changed, very slightly LAST NIGHT ; instead of Auburn AVE NE, it now says Auburn NE AV, with just the 5 digit zip rather than the full 9 digits]
I pointed this out to the TransUnion guy, another few min on hold, he came back and said that yes, the incorrect address was what they had, I should contact CHASE to get it corrected.
Called back to Chase,[while looking at my Chase profile, which has the CORRECT address] got yet another person, explained all that had occurred, she verified that they have the correct address, if Transunion has the incorrect address, I need to contact THEM to get it change.
"Ma'am, Listen to me. I called you, you transferred me to them, when I pointed out the mistake, they sent me back to you."
"well we have the correct address."
"Then I suggest you get with your developers and FIX YOUR WEBSITE, because the Chase hand doesn't know what the TransUnion hand is doing and you are not communicating, but you're site sent me an email. So here I AM CAUGHT IN THE MIDDLE of your companies non-communication with each other."
"My Morning Report"
by
Jerry E Smith
©6/28/2019
All images are from Pixabay
