In the matter of 2 days I have had two credit cards/hacked stolen and I have had to cancel both. I've been frantically searching the internet on what it could possibly be and what to do. Then I realized, I have a whole host of crypto/computer/network/etc experts at my disposal on Steem! Please give me some advice!
I have never been a victim of credit card fraud and am typically very safe with the sites I visit and buy from. Now, that's not to say that my cards weren't stolen via other methods, like a site breach, a RFID breach, a clone site, a ATM scanner, etc.
The reason I think it's a keylogger and not a different method is that I don't use one of the cards. It's only there for emergencies. After the first card was stolen and used by the thief, I used the second card for an online purchase (from GoDaddy) and when I woke up this morning I had an email with fraudulent charges.
I think I am in some serious shit
So, if my suspicions are correct and it is a keylogger malware, I think I am in some serious shit. I use a password manager (Dashlane) and it holds a lot of information for me. I have a master password that is very complex, very long and has never been written down or typed anywhere, other than on my Dashlane app on my phone and the Dashlane software on my computer.
This is really starting to freak me out a bit as my Steem password is in there, banking details, addresses, etc. Everything is in there really, as I always thought it was SUPER SECURE.
Now I need the help from the expert!
- Does this sound like a keylogger?
- Is there a way to identify the logger and get rid of it? I have AVAST security.
- Should I start the painful process of changing all my passwords? Including my MASTER password?
- What precautions can I take to insure I am safe going forward?
Please fellow Steemians, needs some help and advice here. All your comments are very much appreciated.