You have a problem with your phone reception and need to make a complaint. You have a question about something you purchased and need a clarification. You bought a new gadget but have a concern regarding its features. Who do you call? The customer helpline of course! But do you? If you are like me, you avoid customer helplines like the plague – for any of these many reasons:
Source: http://www.thestorypedia.com/lifestyle/customer-helplines-why-theyre-more-like-customer-stresslines
