Is Keeping in Touch with Customers Under-rated. Staying top of mind requires not forgetting to reach out occasionally. Take a break from the usual hustle-and-bustle to celebrate GET TO KNOW YOUR CUSTOMER DAY every third Thursday of the first month of each quarter (January, April, July, October).
Category: Customer Service, Marketing
People tend to stop buying from a vendor or change vendors if they don't hear from someone regularly.
They may question dedication. You don't want to risk that.
🎯 GOAL: Set aside time to meet & greet with customers/clients.
This is a fantastic way to nurture your clients so they don't feel that you only get in touch with them only when money is due!
Remember, you're only too busy when you don't make the time.
There are always other things to do so if you don't make time.
🚧 Actionable Item: Choose several clients, whether by size or by the frequency they buy from you.
Contact them during the year at set times to just say "Hi!".
Find out their birthday and reach out then too.
💥 Learn more about Get to Know Your Customers Day by visiting this site.
https://nationaldaycalendar.com/get-to-know-your-customers-day-third-thursday-of-each-quarter/
Find out more about the project and become a Glitch Guru to receive all 366 business mistakes: https://auroraconsulting.biz/lets-glitch/
Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over the course of 6 decades collectively.
We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management
WHO WE ARE:
60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.
Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!
https://auroraconsulting.biz/lets-meet/
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