Ecencials, How often do you use Ecency FAQ or Floating FAQ? The FAQ page provides information on the most frequently asked questions by beginners, and it is beneficial for newbies (not only) at any point in their journey.
The FAQ page has been updated and expanded to include additional answers to common questions since its initial creation on Ecency. The page now organizes answers into sections for easier navigation, allowing visitors to quickly find the information they need by clicking on the relevant section.
If you don't want to look for your question within the sections, another way to find what you are looking for is by using the search bar.
At times, the Floating FAQ can assist without requiring you to visit the FAQ page. This floating helper offers guidance and support to new users, providing various functionalities and features on each page and offering suggestions. When you're on the wallet page, you'll find questions relevant to wallet functionality and when you navigate to other pages like blogs, communities, you'll see questions and answers related to those specific pages.
Selecting the question you wish to view will take you to the section of FAQ page.
If you encounter any problems or have unanswered questions, you can reach out to us by scrolling down and clicking on the "Contact Us" button. Provide your username and describe the issue you are experiencing. By clicking the "Submit" button, you can send your message to the Ecency community.
Video explanation
For visual instruction and guide, please refer this 3speak video or Youtube link.
In future, we want to add live chatting so you can get answer to your questions instantly. Concept of this functionality already in place, we will allocate some resources to implement it and anyone from community could answer the questions by new people joining Ecency and Hive.