It sounds like a good point and I would like to agree with the premise of the quote. But you are right, they ban people for other things, so it is kind of a hollow sentiment.

My friend started playing and was banned a few days later. The reason was something about 'suspicious use of DEC' which was nonsense... he had literally done nothing but buy spellbook, a couple thousand credits and play a few dozen games. He had to go through customer support to get back into the game.

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