What's better for users: Starting with low fees, and slowly increasing them as needed. Or starting with the highest possible fees that you can get away with, and reducing it only when you're forced to by competitors and your community?

Remember that when XBOT started gaining steam, AM was forced to reduce their fees. It's not a stretch to say that they used their first mover advantage, and charged high fees until competitors showed that the cost of automation is actually very low, and their margins are unreasonable. (I think that's still the case today)

I understand why people stick to AM. Brand loyalty is a real thing and people like the developers behind AM.

But you can't argue against the fact that XBOT outperforms AM, charges less fees, and offers much more value to users with QoL features and extra services.

Those are just facts. See here XBOTs results of Season 125.