I think you're going the right way. Life is problematic without problem solvers around at times. Empathetic feeling is real to me too.

There should be empathy in every society. I believe you have been dealing with problems. Everyone would be dealing with certain problems too. Life is never free from a kind of problem.

I believe people who are in need are suffering too. These groups of people need someone to share from their own burden. Life won't become burdensome for some people alone, with sharing of empathetic ideas and words from others.