What is a Hive Hub | Guidelines for Best Practices

1) What is a Hive Hub?

A Hive Hub is a real-world venue—permanent or pop-up—run with trusted Hive Hub Coordinator(s), where people can learn, onboard, and transact with Hive and HBD. It is a public-facing, neutral service point that demonstrates everyday utility (education, payments, rewards, publishing, gaming, tools) while collecting transparent Key Performance Indicator (KPI) metrics on adoption and impact.

2) Purpose & Outcomes

Primary goals

• Convert local interest into new non-custodial, peer-to-peer Hive accounts and active users.
• Enable HBD/Hive payments for goods/services and show live usage.
• Provide regular (at least monthly) repeat, open workshops (beginner → advanced) and hands-on support.
• Act as a local relay for the global community: providing real-time, on-the-ground feedback, needs, and success stories.

Measurable outcomes

• New verified accounts created through the Hub.
• % of newcomers who complete a first post/transaction.
• HBD/Hive payment volume within the Hive Hub and at additional local businesses.
• Number of trainings/workshops carried out, number of attendees, and repeat visitors.
• Progression rates (e.g., first post → first payout → spending → staking → recurring usage).

3) Scope (What a Hive Hub Is / Is Not)

Is

• A physical space (café corner, co-working room, library table, shop counter, community center, mobile pop-up) with regular, published hours.
• A learning + onboarding station with step-by-step guidance and printed/digital materials.
• A payment demo point where HBD/Hive can be used or simulated safely.
• A community node: meetups, office hours, themed clinics (creators, small business, devs).
• A sporting venue where sponsored, competitive sporting events can be carried out, and Hive can be the focus (or one of the focuses). A Hive workshop can be carried out after the event to demonstrate Hive spending and earning.

Is not

• A custodial wallet service or key-holding entity.
• A private club that excludes the general public.
• A marketing booth that only collects email leads without real onboarding.
• A place that promises unrealistic returns or investment advice.

4) Operating Models (Tiers)

Tier A — Anchor Hub

• Minimum 5 hrs/week open to the public, consistent location.
• Persistent signage, training calendar, payment demo, metrics reporting.

Tier B — Satellite Hub (regular pop-up)

• Minimum 2 events/month, recurring venues (e.g., same café).
• Portable signage, quick-start station, metrics reporting.

Tier C — Micro-Hub (ad hoc)

• Minimum 1 event/month (workshop or booth).
• Focused on education + assisted onboarding.

Hubs can advance tiers by meeting higher standards for continuity, reporting, and outcomes.

5) Minimum Physical & Technical Requirements

Physical (variations are acceptable)

• A clearly marked Hive Hub zone (poster/standee/table tent).
• Seating for at least 2 visitors at a time.
• Power access; safe, tidy layout; basic accessibility (step-free or assisted access).

Technical (variations are acceptable)

• Stable internet (10+ Mbps recommended).
• Onboarding workstation (laptop/tablet/mobile phone) + QR-capable phone for demos.
• Access to recommended non-custodial tools (e.g., Hive Keychain, HiveAuth-capable apps).
• Printed quick-start guides in the local language.
• Optional: small POS device/phone for HBD payment demo.

6) Volunteers and Their Roles

• Hub Coordinator (required): accountable for compliance, reporting, creating blogs and media documentation of the events, funds usage, and safety.
• Onboarding Guide (required; can also be the Hive Hub Coordinator): teaches wallet security, first post/transaction, and earning basics.
• Business Integrator (optional; can also be the Hive Hub Coordinator): supports local merchants to accept HBD/Hive.
• Tech Liaison (optional; can also be the Hive Hub Coordinator): helps with app installs, 2FA, recovery planning, anti-phishing.

Volunteer Minimum Competencies

• Plain-language teaching, basic crypto safety, conflict-free conduct, and local language fluency.
• No financial-advice claims; clear risk and security disclaimers.
• Never recommend any investment of any kind.

7) Standard Services Offered

1. Intro to Hive & HBD (15–30 min): what, why, real uses, do/don’t.
2. Safe Onboarding (20–30 min): non-custodial account creation, keys explained, backups created, phishing warnings.
3. First Actions (20–30 min): install wallet plugin/app; first post, comment, tip, or micro-transaction.
4. Merchant Basics (30–60 min): price quoting in HBD, receiving QR payments or tap to pay with Hive Debit, refunds, stable-value practices, and staking for savings with HBD.
5. Creator Track: posting cadence, curation, communities, basic analytics.
6. Follow-up Clinics: troubleshooting, key hygiene, staking/power-up concepts, second-device setup.

8) Onboarding Flow (Non-Custodial by Default)

• Visitor scans Hub QR code → landing page with local language materials and safety notes.
• Account creation via recommended non-custodial flows (e.g., Hive Keychain/HiveAuth).
• Carry out “Proof of Person” using checkinwith.xyz.
• Key handling: user writes/prints and stores keys; the Hub does not store or photograph keys.
• Activation: minimal delegation for initial RC (if used) with expiry noted.
• First transaction/post completed on-site where possible.
• Take-home kit: new user is shown links to tasks of #journeyofahivean so that the user can learn Hive while they earn; links to starter communities.

9) Payments & Business Integration

• Encourage HBD as a stable medium for small payments.
• Provide signage/sticker (“HBD Accepted Here”); QR flow for accepting payments from a recognized Point of Sale provider such as “Hivedebit.com,” “Distriator.com,” “V4V.app,” “Hive Keychain Store,” or another Hive-based POS system.
• Optional: bundle offers (e.g., coffee discount for HBD payment) — initial purchases funded by pre-approved Hive Hub micro-grants with clear receipts (pre-approval shall be done with the Hive Hub Coordination Committee).
• Regularly report on the number and amounts of HBD/Hive transactions and amount spent at the business (no personal data beyond voluntary merchant name/consent).

10) Safety, Ethics, and Neutrality

• Non-custodial only; no taking custody of user funds or keys.
• Informed consent for any metrics; never collect private keys or seed phrases.
• Neutral stance on tokens/projects; no exclusivity deals; Hive Hub Coordinator and Hive Hub owner shall disclose any affiliations.
• No investment advice; share risk and scam-avoidance basics.
• Youth policy: under-14-year-olds require a guardian to create accounts (if permitted locally).
• Local law compliance: tax receipts for funded purchases; follow venue rules.

11) Branding & Presentation

• Use the Hive Hub name with standardized visual pack (“HBD Accepted Here” and “Hive Hub” logo, colors, table signs, window stickers).
• Display: “Non-custodial onboarding. We never hold your keys.”
• Show clear links to official Hive resources and tool authorship where relevant.
• Keep the space tidy.

12) Data, Privacy & Reporting

• Metrics:

  • Record data such as: how many workshop sessions run, attendee count, number of accounts created, number of events held, HBD/Hive volume spent at the business(es), and number of new merchants enabled.

• Quarterly public report: number of activities/workshops run and details, amount spent, outcomes vs. targets, new targets for upcoming quarter; add videos and photos of events, signage/space (with consent); share media, lessons learned, and workshop/learning packages for other Hive Hubs to use or benefit from.

13) Funding Use & Limits

• Eligible spending: signage, print materials, venue fees for workshops, basic equipment (standee, tablet, low-cost POS), small hospitality (water/coffee), merchant onboarding costs (stickers, QR prints), accessibility aids, cost for attendee to purchase a small, low-cost product from the business to demonstrate HBD utility and cashback capabilities in a real business.
• Ineligible: speculative trading, custody services, loan schemes, high-value gear, travel beyond local catchment (unless pre-approved for outreach).
• Per-project cap: ≤ $3,000 per year; typical micro-grant $200–$1,000 per event.
• Receipting required for all purchases; unused funds returned or rolled with approval.

14) KPIs & Quality Standards

Core KPIs

• Number of accounts created.
• Number of check-ins via checkinwith.xyz.
• 30-day retention: % returning to post, vote, or transact.
• HBD/Hive transaction counts & volume with participating merchants.
• Events held and attendance; repeat vs. first-timers.
• Number of business/merchant integrations.
• Comparison of actual vs. projected KPIs for the following quarter.

Quality standards

• 90% of attendees receive non-custodial key training.

• Clear safety signage visible at all times.
• Individual workshops and quarterly reports submitted on time, with funding reconciled to receipts.
• Venue is welcoming, safe, and respectful; accessibility is considered.
• Hive Hub returns funding once revenue increases as a result of Hive Hub workshops (should return at least 80% of last year’s Hive Hub funding to proceed to next year).
• % of revenue powered up (10% minimum).

15) Governance & Compliance

• Each Hub is tied to a Hive Hub Coordinator account (public on-chain statement from Hive Hub owner and Hive Hub Coordinator).
• Accept random spot checks: surprise visits (if applicable), remote audits of receipts and materials.
• Conflict of interest: disclose if a grantee is staff/owner of tVenuenue or a merchant; decisions reviewed by independent committee members.
• Escalation: complaints channel; temporary suspension for non-compliance; remediation path.
• Follows guidance where possible from the Hive Hub Committee, particularly when related to standardization of working practices.

16) Accessibility & Inclusion

• Provide plain-language materials in the local language; avoid jargon.
• Ensure seating and clear pathways; assist if step-free access is limited.
• Respect local cultural norms and zero tolerance for harassment.

17) Certification & Badging

• Certified Hive Hub (Tier A/B/C) badges issued after setup review by the Hive Hub Committee and Hive Hub Coordinator.
• Annual renewal based on meeting KPIs, reports, and conduct.
• Specialist Badges (optional): Merchant-Ready, HBD Accepted Here, Spend Crypto, Get Cashback, Creator Track, Developer Clinics, Youth Education.

18) Setup Checklist (Pass/Fail Acceptance)

• [Venue identified; hours published for next 60 days.
• [ ] Signage + quick-start packs printed.
• [ ] Educational materials available and up to date.
• [ ] Devices tested with Hive Keychain/HiveAuth.
• [ ] Metrics template for KPI reporting available and Venue.
• [ ] Monthly events scheduled (≥1 event for Tier C; ≥2 events for Tier B; weekly workshop hours for Tier A).
• [ ] Merchant candidate list (≥1 for Tier B/A).
• [ ] Reporting drive/folder created; photos and videos of events saved.

19) Example vs. Non-Example

Example: A café dedicates a table “Hive Hub,” runs weekly clinics, accepts HBD for drinks, onboards 20 locals/month, files quarterly reports with photos and anonymized counts.
Non-Example: A crypto trader offers to “manage wallets,” holds customer keys, and posts no public hours or reports.

20) Sustainability & Handovers

In the case where a Hive Hub Coordinator moves on or leaves a Hive Hub, they should carry out a handover with a new Hive Hub Coordinator, whom they are responsible for identifying before they leave. The following is a minimum list of handover deliverables that the Hive Hub Coordinator should carry out with their replacement:

• Document and introduce local partners (schools, clubs, shops, etc.) to the new Hive Hub Coordinator to reduce churn and increase continuation.
• Train at least one deputy who can temporarily cover the Hive Hub Coordinator.
• Keep materials open-licensed so other Hubs can reuse and translate.
• Plan cost-neutral days (merchant sponsorships, in-kind venue support).

One-sentence definition for reuse:

A Hive Hub is a community-run, non-custodial, real-world venue that educates, onboards, and enables HBD/Hive transactions—measured by transparent, public KPIs and operated to consistent safety, neutrality, and reporting standards.

This initiative is supported by:

• Hive account@starkerz

• Hive account@buttcoins

• Hive account@theycallmedan

• Hive account@ura-soul

• Hive account@meno

• Hive account@eddiespino

Images created with AI using Canva Pro.