I love it when a plan comes together, things go right and as intended. It's a good feeling and I've been fortunate to have had cause to feel that way many times; that's mostly because I work really hard to move things towards optimal outcomes in all aspects of my life, am flexible along the way and have some skills that lean me towards great results.
Things still go wrong though and that's ok, they're learning experiences. It's when things go wrong unexpectedly that I get annoyed...and I was annoyed a couple days ago.
Last week I spent far too long on the phone with a service provider as I needed to swap the account holder from someone else's name and into my own. I expected to be on hold for a long time (and I was), I expected to speak to automated AI voices (and I did), and I expected to finally speak with an operator that spoke terrible English (and I did). It wasn't the worst experience of my life but it was far from the best however at the end I felt that the job was done and the scenario would roll out in the correct manner...until it didn't.
On the first of the month (after swapping the account into my name) I received the tax invoice for the service and it had gone up by $37 from the previous monthly tax invoice. Just for some background, I was paying for the service previously, I just wanted the account in my name for various reasons; I didn't expect the change of account holder to cause the cost to go up. I wasn't pleased.
It wasn't that I couldn't afford the additional cost, it was that the additional cost came without additional services or benefits and I was not advised about it.
In the past I've usually just stuff like this and moved on as I don't have the time to mess around but I was a little miffed (annoyed).
You'll note I have chosen not to swear because it's somewhat uncouth. Usually I'd say something like, I was fucken pissed off that those mother fuckers charged me more like the greedy cunts they are, but that would have been uncouth so I did not. Anyway, I was fucken pissed off that those mother fuckers charged me more like the greedy cunts they are I decided to call them back and see what could be done; after all, $37/month is $444/year which is a reasonable sum of money to spend for no reason. So I called them up, went through being on hold, the AI voice and finally got to the person who barely speaks English and went through the motions of sorting it out. I hung up the phone feeling hopeful.
Apparently, and I'm not going to hold my breath here, it's all been sorted now and the monthly bill will be $160 not $197 and I shall live happily ever after. I'm not convinced about all that though. but will have to wait until the first of the month when the new bill arrives by email to see what's up and if the cost has reverted.
Have you ever been through something similar where the cost of a service or subscription was hiked up for no apparent reason or after some bullshit fucken excuse? (Oops, I may have fucken sworn back there.)
If you've had a similar situation, or one that's not at all even close to being the same and you want to share it in the comments below, please go ahead. Or don't...or make a comment about anything you want, or not. It's your choice.
Design and create your ideal life, tomorrow isn't promised - galenkp
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Image(s) in this post are my own