Watching content on demand and on any screen you want is the usual thing now. You just pay monthly for a streaming subscription and you have the possibility to use the huge database of movies and tv shows.
One of the most popular streaming platforms is Netflix. According to Demand Sage, Netflix is preferred by 47% of Americans over other streaming platforms.
**Netflix advantages **
According to Statista, Netflix had nearly 231 million paid subscribers worldwide as of the fourth quarter of 2022. Among the advantages of Netflix, its users mention:
- Vast library of high quality
- Possibility of multiple viewership
- Offline playback feature
- Easy to use
- Device compatibility
- Good price for a library
- It’s ad free
**Netflix disadvantages **
Netflix's advantages are evident and they explain the huge popularity of the streaming service. However, the disadvantages exist too. Based on consumer reviews from the PissedConsumer.com website, Netflix is rated 2.6 stars out of 5. Among its cons, we can point out:
- Issues with payment
- Unexpected charges
- Issues with accounts
- Activation/ cancellation issues
- Customer service
Here’s the summary of Netflix customer service calls from the PissedConsumer website.
How to contact Netflix to resolve issues
Netflix made it possible to contact them using different options when you faced issues with the streaming service. You may contact Netflix customer service via:
- Phone
- Netflix Help Center
- Social media
Among the variety of ways how to contact Netflix support, it’s possible to find the one the most suitable for you.