Disclaimer: My friends do not trust Virtual banks enough to put a huge sum of money there.
I have been using virtual banks even before they became mainstream. I learned about them in one of the financial books I read in late 2020.
A lot of people use OPay. But I love Palmpay. They have Gamification too and I enjoy using them. Sometimes when I remember i can get credits for a discount, I do not hesitate to go there and buy from them. Earning those rewards are mouthwatering since I can use it.
The best part of these Virtual banks is the ability to get refunds if you mistakenly recharged more than you wanted.
Referrals are cool. And you are right,user retention is possible because it's a win-win situation.
RE: Virtual Bank Apps In Nigeria: An Experience Of Gamification