Everyone makes mistakes. I made one too. A couple of weeks ago I transferred some funds to my Bittrex Global exchange wallet as I wanted to add some PKR tokens to my portfolio. It was in the form of HIVE as HIVE transfer fees are super low compared to Ethereum, BTC, etc.
I planned to sell it in exchange for USDT and then buy some PKR. It was not the first time and in the past, everything used to work fine. However, this time I forgot to check Bittrex HIVE wallet status and that was my mistake. It turned out that the HIVE wallet was Inactive. This is why my funds never reached the wallet.
I reached out to Bittrex Global support 3 times in the last few weeks. Their answer was always the same. It sounded somewhat like that 'Bittrex does not provide a time estimate of when an offline coin will come back online. We are always actively working to bring wallets in maintenance back online as quickly as possible... The transactions will start to process when the wallet is brought back online...'
QUESTION FOR MEMBERS OF HIVE community/veterans of the Bittrex Global exchange
I found those answers unhelpful as it still was not clear what was the real reason the wallet was inactive and how long will it take to fix the issue. After doing some research on the Bittrex Global community Telegram channel, it turned out that I was not the only one that asked these questions. A few other members of the Hive community were starving for some answers.
Do you have some info on the topic? Who else is waiting for some answers? Do we have some Bittrex Global guys on Hive that could leave a comment? Thank you. :)