Hey Everyone,
Sorry about the delay on getting the User Feedback Organized. I had a family emergency last week and had to make several unexpected trips.
Thank you all for taking the time to answer my questions about how you found the LEO community, why you love it and how we can make it bigger and better. I also appreciate those who took the time to thoughtfully express how things can improve. There were over 150 Comment threads spread over the 2 posts!
Our current users are a reflection of our future users and that makes community feedback really important, as a small and fairly young community the community members need to be a driving force in the direction of this community. Thanks Again!
Most of the responses said they found Leofinance via Steem or Hive depending on how long they have been onboard, but not all. Other answers included a twitter link, and google and we did find a couple who found the Tribes after playing Splinterlands.
I want to talk more about how to utilize these avenues in a future post about Marketing vs. Advertising which I hope to post on Monday. Here is a hint.
Marketing is the big picture and it's very hard to Advertise well without doing some foot work in advance. The most effective advertising is done when you have solid branding, which includes culture, target audience, and a lot more. More about this later.
To understand target audience and culture it's a good idea to look at the current community and grow the best parts, so here are some things that people love about LEO today!
Other Feedback
There were many rave reviews about Khal and his team being responsive to the community, and developing well beyond just being another Tribe. The community being friendly and engaging were also common themes! Another important factor was engagement within the community - I agree.
When it came to suggestions there was a hands down winner. People need support and help when getting started, they find it frustrating there is no single place to go to ask simple questions and don't always want to go to discord. Even in discord they found difficulty feeling heard or getting answers. Solutions offered: Mentor-ship, FAQs, Support Chat. I think, why not all!
In the meantime, please try to help young accounts. If you find what you consider inappropriate tagging or sharing of articles, provide helpful feedback instead of being critical.
LEO PRIDE
As you can see the LeoFinance Community is much more than a Tribe or a Tag, it's an investment and crypto community, most here seeking knowledge, information, success and comparing interests with others who love crypto, crypto-gaming and investing. AND.. Yes, it is okay and perfectly acceptable to want to earn while contributing to the community and helping to grow it.
So, What's next?
Defining a culture we want to build by taking the best parts of the culture and amplifying them, while working on solutions for Community Support and getting some structure in place to support big growth targets.
Everyone Can Participate
Gathering feedback on the current culture is really helpful to identify strengths and how much people value various aspects of the current community,
I'm going to give you a Topic Starter.
Make a post as if you are talking to someone who has never heard of Leofinance, make a pitch, like you are talking to a family member, co-worker or neighbor... Why Join Leo.
It can be short or long, funny or serious. To help me find and curate them use the tag #leopride
I don't want to give too much direction here, because I am curious where people will take it. Be creative, have fun!
I'm going to contribute 100 LEO as tips to some of the most interesting responses. If others would like to add to the pot let me know.. or tip those who respond directly!
Have fun, make good investments!
